OWNER SUPPORT
MasterCraft Service & Warranty
Official support in Ukraine: warranty assistance, diagnostics, scheduled maintenance, genuine components, and seasonal boat preparation.
Complete owner support
Official assistance
We help with documentation, claim registration, and communication throughout a warranty case.
Scheduled service
Fluids, filters, engine, electrical, running systems, and onboard equipment are inspected.
Find the cause precisely
We inspect first, then agree on the scope, price, and timing before work begins.
Launch preparation
De-winterization, safety inspection, battery checks, and system testing before launch.
Winterization
Protection for the engine, fuel, water, and electrical systems from freezing, moisture, and storage.
Compatible solutions
Genuine parts, consumables, and accessories selected for the specific model.
Factory-backed warranty
For current MasterCraft boats, the MasterCare program provides comprehensive factory-backed coverage for up to five years or 500 hours. Ilmor lists a limited factory-backed warranty of up to seven years or 1,000 hours for naturally aspirated engines and up to five years or 500 hours for the 6.2L Supercharged engine.
MasterCare
Coverage is backed by the manufacturer. Actual coverage depends on the model year, boat model, in-service date, region, registration, and the applicable warranty statement.
Official documents prevail
Before contacting service, prepare the HIN, model, production year, engine hours, problem description, photos or video, and service history.
For current terms, limitations, and exclusions for your model year, see the official MasterCraft Warranty & Manuals page.
When to schedule service
Complete inspection
System startup, batteries, safety equipment, and a controlled test run.
Hours and calendar
Intervals depend on engine, model, load, and operating conditions. Follow the owner’s manual.
Storage preparation
Winterization and system protection before the next launch.
How we work
Receive the request
We record the model, year, engine hours, symptoms, and operating conditions.
Diagnose and agree
We explain the cause, work required, timing, and next steps.
Return with recommendations
We report completed work and provide a plan for future maintenance.
Need service advice?
Tell us the model, production year, engine hours, and your question.